0x00000bc4 Error: No Printers Were Found [Solved]

error 0x00000bc4 fix for windows

0x00000bc4 error is one of the most common error codes found by printer owners when they are trying to print from their Windows computers. This printer error code usually occurs due to the following reasons.

  • You are trying to add a wireless printer to your computer
  • There has been an issue with your printer’s wireless connection
  • An error with your printer spooler
0x00000bc4 Error fix
Operation could not be completed (error 0x00000bc4) dialog box

0x00000bc4 Error Fix

The terms may be quite overwhelming for a typical home printer user, but this error is quite easy to fix.

To fix 0x00000bc4 when printing from your computer, you have to follow this guide.

Time It Takes To Fix This Printer Error: 10 minutes

  1. Go to Devices and Printers

    windows start button

    There are a couple of ways to see your devices and printers window on your computer. You can click on the Start button on your Windows computer that looks like the icon featured on this step. Once you click that, look for Control Panel. Once the Control Panel window is open, you should click on the option “View devices and printers”.

    Another way to go there is to simply press the Windows Key + R shortcut to open the Run dialog box, type “control printers“, and click the Enter button.

  2. Add a Printer

    add a printer windows 10

    Once you’re on the Devices and Printers window, all you have to do is click on the “Add a printer” that is on the top part of that window.

  3. Add printer manually to fix 0x00000bc4

    the printer that I want is not listed

    You can do this by clicking on the “The printer that I want isn’t listed” option on the next window that will pop up once you clicked on Add a printer.

  4. Select Add a printer using TCP/IP address or hostname

    add a printer using tcp or ip address to fix 0x00000bc4 error

    Choose the option “Add a printer using TCP/IP address or hostname”.

  5. Retrieve your printer’s IP address

    printer wireless icon

    You can do this in various ways depending on your printer model. You can get it using the display screen on your printer but make sure that there is no printer offline issue and that your printer is connected to your wireless network. Find the icon that resembles the ones shown on this step and that should reveal your printer’s IP address.

  6. Proceed in adding your printer using TCP/IP port

    adding printer to fix 0x00000bc4

    In this step, you have to choose TCP/IP Device as your device type. Also, enter the IP address of your printer and make sure that the checkbox for “query the printer and automatically select the printer driver to use” is checked.

  7. Test print and click on Finish

    searching for printer IP address

    This will prompt your computer to look for your printer’s IP address. If found successfully, it will automatically add the printer as well as the relevant printer driver and you will have the option to click on finish or print a test page first. You should try printing a test page before clicking on the Finish button to make sure you have completed the 0x00000bc4 fix.

Alternative Solution To 0x00000bc4 Error – Works on Windows 10 and 11

If the above steps don’t work to solve the No printers were found error, you can try doing the following steps.

  1. Hard reset your printer by unplugging the power cord and wait for at least 2 minutes before plugging it back on.
  2. Make sure it’s connected to your wireless network.
  3. On your computer, go to CMD by searching for it on your Start menu. Make sure you select Run as administrator for this fix to work.
  4. Once CMD is opened, type “net stop spooler” and press Enter.
  5. Type “del %systemroot%\System32\spool\printers* /Q” and press Enter.
  6. Type “net start spooler” and press Enter.

This should clear your printer spooler and allow you to print documents from your computer again without seeing the error 0x00000bc4 dialog window.

Note: Deleting files from the PRINTERS folder will remove any pending print jobs in the queue, so make sure you have no important documents waiting to print before proceeding with this step.

For more information on fixing common printer issues, check out our printer guides written by our team of printer technicians.

6 thoughts on “0x00000bc4 Error: No Printers Were Found [Solved]”

  1. I have having this same issue but with a slightly different twist.
    On the network, my CASHPOINT PC has a BIXOLON Receipt printer installed, while trying to have access to this printer from any other system on the network produces one network error other. Prominent error is 0x0000bc4 which I find any time I try to make a connection from the FRONTDESK PC.
    I would like to try your writeup here, but am I to run the CMD event on the host PC (that is, the CASHPOINT), or on the client PC which is the FRONTDESK? If there’s anyother info you can help me with, please kind do.

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